Privacy Policy

1. Introduction

At TrueBPC, a brand of Nitro Monk Ltd (UK) (“Company,” “we,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or purchase our products.

2. Information We Collect

Personal Information

  • Name, email address, shipping address, phone number, billing information (e.g., partial credit card info via secure payment gateways).

  • We do not store full payment card details on our servers.

Automatically Collected Information

  • IP address, browser type, operating system, access times, and pages viewed, often collected via cookies or similar tracking technologies.

3. How We Use Your Information

To Process Transactions

  • Handling orders, payments, and shipping.

  • Orders within the U.S. are processed and shipped from our Florida warehouse, with delivery in 3-5 business days.

To Communicate

  • Sending order confirmations, shipping updates, or customer service responses.

  • With your consent, sending promotional emails about new products or special offers.

To Improve Our Services

  • Analyzing usage data to improve the Site’s content, design, and functionality.

4. Disclosure of Your Information

Service Providers

  • We share data with third parties who help with payment processing, shipping, analytics, and hosting.

  • They are required to protect your information and only use it as directed by us.

Legal Compliance

  • If required by law or to respond to valid legal requests, we may disclose personal information.

Business Transactions

  • In case of mergers, acquisitions, or asset sales, your personal information may be transferred to a third party.

5. Third-Party Cookies and Email Collection

Third-Party Cookies

  • We may allow third parties such as advertising partners or analytics providers to set cookies or similar technologies on our Site. These third parties may collect information about your online activities over time and across different websites.

Email Collection

  • If you sign up for our mailing list, we may use a third-party email marketing platform to manage and send marketing communications.

6. Data Security

We implement administrative, technical, and physical security measures to protect your information. However, no method of transmission over the Internet or electronic storage is entirely secure.

7. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.

8. Your Choices

Opt-Out

  • You can unsubscribe from marketing emails at any time via the “unsubscribe” link or by contacting us.

Cookie Preferences

  • You can usually set your browser to refuse cookies or to alert you when cookies are being sent.

Access or Update

  • You may access or update certain personal information in your account settings or by contacting us directly.

9. Changes to This Privacy Policy

We may update this Policy as needed. The updated Policy will be posted on our Site with a new “Last Updated” date.

10. Contact Us

Nitro Monk Ltd (UK)
Company No: 16180266
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, UK
Phone: +1 (302) 556-8235
Email: contact@truebpc.com

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