Return & Refund Policy

Shipping and Delivery

We offer fast and reliable shipping within the United States, with delivery times estimated at 3-5 business days. All orders are shipped directly from our Florida-based warehouse to ensure timely fulfillment and tracking.

Returns

We accept returns of unopened and unused products within 30 days of delivery. To initiate a return, please contact us at contact@truebpc.com with your order details.

Refunds

Refunds will be issued to the original payment method within 5–7 business days of receiving and inspecting the returned product. The product must be in its original packaging and in an unused condition.

Non-Refundable Items

  • Opened or used products are not eligible for refunds.

  • Shipping fees are non-refundable unless the return is due to our error.

How to Initiate a Return

To request a return, please contact our support team:

Email: contact@truebpc.com
Phone: (302) 556-8235

Our team will provide you with further instructions, including the return address and any additional details required for processing your request.

 

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